Office Manager with fluent Portuguese

JOB DETAILS

Location

Dublin City Centre, Dublin North, Dublin West

Category

Secretarial & Administration

Role(s)

Business specialist, Office Manager, Service Manager

Salary

€30,000-40,000

Job Type

Permanent Full-Time

Recruiter Type

Recruitment Agency

Min Experience Req’d

3-4 yrs

Qualification(s)

Professional Qualification

Contact Name

Susan Jones

Recruiter Ref

48881

LoadzaJobs Ref

48881

<!–

Date Added

5 January 2010

–>

Date Last Updated

5 January 2010

JOB DESCRIPTION

Office Manager with fluent Portuguese

Our clients based in Dublin 11 supply meat and food products to the general public, business and hospitality sectors.
 
They currently require an experienced Office Manager with fluent English and Portuguese.
 
Candidates should also have business management experience and be competent with MS Office. They should also have excellent communication and presentation skills

Nighshifts CS agents (Ita,Spa,Port,Ger)

Our client, based in Dublin South, is a global financial service provider, one of the largest in the world, with international presence in more than 50 countries across the world.

We are currently looking for Customer service agents for nights shifts (4 days/week) with the following language skills:

Italian, Spanish and English
Italian, Portuguese and English
German, Italian and English
German, Spanish and English

Main responsibilities:

- Being the first point of contact with customers and will usually provide a full service including resolution for all customer’s issues.
- Dealing with all types of issues with customers including complex and contentious matters
- Contacting and dealing with customers in situations where customers have potential to affect commercial interests of the business (i.e. bad debt, credit limits etc. within remit of the Department)
- Maintain existing, and where necessary establish, good working relationships with external contacts such as Solicitors, Police, Debt Collection Agencies etc. in order to ensure maximisation of the overall business relationship.
- Adopt a flexible approach in order to support others and undertake other duties as required

Skills required:

- Fluency in languages as detailed above
- Good telephone manner and communication skills
- Customer Service experience is essential

If you are interested and are allowed to work full time in Ireland, Please submit your CV using the link provided and I’ll be in contact if your application is successful.

“Adecco are an equal opportunities employer

Portuguese Collections & CS Agent

Our client, based in Dublin South, is a global financial service provider, one of the largest in the world, with international presence in more than 50 countries across the world.

We are looking for Portuguese speakers to join their Multilingual team.

Main responsibilities:

- Contact and deal with customers in situations where customers have potential to affect commercial interests of the business (i.e. bad debt, credit limits etc. within remit of the department)
- Adopt cases and generate correspondence following initial customer contact with another area while providing excellent customer service.
- Maintain existing, and where necessary establish, good working relationships with external contacts such as Solicitors, Police, Debt Collection Agencies etc. in order to ensure maximisation of the overall business relationship.
- Adopt a flexible approach in order to support others and undertake other duties as required

Skills required:

- Fluent in Portuguese and English
- Good telephone manner and letter writing
- Customer Service experience is essential
- Collections experience would be a distinct advantage

If you are interested and are allowed to work full time in Ireland, Please submit your CV using the link provided and I’ll be in contact if your application is successful.

“Adecco are an equal opportunities employer”

SAP Suport Consultant

Description

This is a unique opportunity to be part of a team that supports SAP® customers within an organization that interfaces between the customer and technical support across Europe, the Middle East, Africa, the United States, and Canada.

RESPONSIBILITIES
• Manage customer expectations in accordance with established SAP processes and procedures.
• Evaluate (from a commercial perspective) how the customer’s technical issue affects daily business processes.
• Engage the appropriate stakeholders to ensure that critical customer cases are resolved effectively and in a timely manner.
• Assist the customer with queries relating to system access and downloading software.
• Proactively position service entitlements to customers in line with their SAP contract agreement.

Education:
Degree in a business- or IT-related discipline is essential

Required skills:
• Fluency in English & One European Language
• Collaborative approach to work with others to achieve group goals; ability to energize people to work together to accomplish business results
• Willingness to take personal responsibility to ensure external and internal customer satisfaction despite time pressure
• Ability to build relationships and develop rapport internally and with external clients
• Commitment to continuous updating of knowledge of current systems and technology by reviewing materials and consulting internal or external experts
• Recognition of and action on opportunities to address present problems and work toward a resolution
• Flexibility with working hours

Experience:
• Minimum of two years of experience in a customer service role

The Consultant is based in Galway, Ireland

*PLEASE NOTE WHEN YOU CLICK APPLY YOU WILL BE FORWARDED TO AN EXTERNAL URL / WEBSITE WHERE YOU NEED TO SELECT “JOB SEARCH”, SELECT COUNTRY AS “IRELAND” AND CLICK “START SEARCH” WHERE YOU NEED TO CLICK ON JOB REFERENCE “IE-52916313-EN-09-002″ – “Support Consultant – CIC with One European Language – 6 Month” AND APPLY ONLINE*

Abbot Medical Optics Job

Description

Spanish Customer Service Representative with Fluent Portuguese

JOB SUMMARY:

Provide Customer Service Support, including order processing, query handling, sales support and communication with internal & external customers.

KEY RESPONSIBILITIES:

ORDER MANAGEMENT AND CUSTOMER SERVICE

Work as part of a multi disciplinary team, ensuring all orders received via telephone, fax, post & EDI are processed accurately and promptly upon receipt. Ensure that all customer queries – order queries, stock situation, deliveries, invoices – are resolved satisfactorily. Back up to providing technical and product advice when necessary. Process returns from the customer in accordance with company policy.

COMPLAINT HANDLING

Ensure all service complaints are dealt with upon receipt, entered accurately into the complaint system (Issue Management) and resolved to the satisfaction of the customer. Escalate all product complaints (technical and medical) to the Quality dept in the local market.

INTERFACES WITH SALES FORCE, WAREHOUSE, ETC

Liaise with the sales force on a regular basis as regards orders, consignments, changes to customer accounts and general information from customers. Maintain regular contact with the warehouse and courier to co-ordinate deliveries, returns, etc.

BILLING

Monitor the invoicing process, including duplicate invoicing as requested.
Process billing corrections in accordance with company policy.

INVOLVEMENT IN SPECIAL PROJECTS

MINIMUM REQUIREMENTS:

Third level education in related discipline
Fluency in Spanish & Portuguese essential and also strong level of English.
Computer knowledge: Windows application Word/Excel to Intermediate level, including basic keyboarding skills (+ 35 wpm). Additional systems skills preferable.

Minimum 1 year of experience in a Customer Service environment.

SAP knowledge is an advantage.

ESSENTIAL SKILLS AND ABILITIES:

* Organisational skills.
* Excellent interpersonal and problem solving skills.
* Excellent telephone manner.
* Team player.
* Excellent customer focus.
* Numerical skills.
* Professional manner.

Northern Ireland Job

Job Description

My client, based in Co Antrim is an established and successful online seller of various consumer and specialist sport related products with excellent environmental credentials. With a large proportion of their business exporting and growing rapidly they now require several customer service agents with language skills to support their overseas customers. This is not a call centre but an internal customer contact team.

We require candidates with fluent written and verbal English language skills plus one of the following languages; Russian, Portuguese, Italian or Japanese. While the salary on this role is average (and easily in line with the cost of living in Northern Ireland) the company is way above average taking care of it’s staff extremely well and providing an enjoyable and team orientated working environment.

Reporting to the Sales Manager, successful applicants will be required to work in the main telesales office to deal with incoming email and phone queries and offering technical support regarding products. The key duties will include:

• Relevant language website translations
• Dealing mainly with incoming email and phone enquiries
• Completing and processing customer orders/enquiries, offering technical and general advice about the products
• Communicate with various departments and people within the company
• Learn about the sport relating to the companies products and keep up to date with product training and innovations etc…
• Completing translations on web site in relevant language

Job Duties:
Essential Criteria
• Candidates must be able to communicate in either Japanese, Russian, Italian or Portuguese as well as English and be willing to relocate to Northern Ireland
• 3-6 months experience within a customer service or sales or retail environment
• Excellent Telephone and interpersonal skills
• Computer Literate
• Positive attitude and flexible approach to set tasks

Hours of work 39.25 Hrs (Monday – Friday)

For further information and to apply for this role please forward your cv today or call Anne Murphy on +44 7788 4566 58 today.

Facebook – Analyst with Portuguese

Analyst, User Operations – Portuguese (Dublin)

Facebook is seeking Portuguese speaking analysts to join our User Operations team. Analysts are responsible for maintaining user safety, engagement, and site understanding by responding to email inquiries and abuse reports. Additionally, this position is responsible for understanding, analyzing, and communicating patterns in user behavior to the rest of the company. This is a full-time position in our Dublin office.

Share

Apply for this position

Responsibilities

• Respond to contacts from users regarding a variety of site issues
• Enforce our Terms of Use by carefully monitoring reports of abuse on the site
• Analyze user interaction with the product and communicate this analysis to others within the department and company
• Identify inefficiencies in work flow and suggest solutions
• Interface effectively with other teams
• Help grow the User Operations team in Dublin

Requirements

• Fluency in written and conversational Portuguese and English
• Proficiency in multiple languages is preferred
• Excellent written and verbal communication skills
• BA/BS degree from a leading academic institution
• Flexibility to take on multiple tasks
• Extremely reliable, consistent, and hard-working
• Strong attention to detail and critical thinking skills
• Deep understanding of Facebook preferred
• Passion for ensuring a good user experience
• Valid EU work authorization
• PLEASE NOTE: Facebook does not accept any unsolicited resumes from headhunters, executive recruiters, or other staffing or personnel agencies. Please do not submit or forward any such resumes to our site, jobs alias, Facebook employees or any other company location. Facebook is not responsible for any fees related to unsolicited resumes.

Google

Consumer Operations Associate (Portuguese) – EU Headquarters

Consumer Operations Associate (Portuguese) – EU Headquarters

This position is based in our EU Headquarters in Dublin, Ireland.

Positions are available for fluent speakers of one or more of the following languages: Czech/Slovak, French, German, Portuguese, Spanish, or Ukrainian/Russian.

The area: Online Sales and Operations

The Online Sales and Operations team keeps Google growing and profitable. We are dedicated to supporting the company’s growing base of advertisers, publishers and users in more than 40 languages on a global basis, and providing them with the highest levels of service. We are responsible for generating revenue from a broad range of products such as AdWords, AdSense, Gmail and Google Earth. This means that OSO team members need to be proactive, motivated, organised, responsible – and able to work well in a fast-paced, team-oriented environment.

The role: Consumer Operations Associate

As a Consumer Operations Associate, you will manage relationships with international customers of some of Google’s cutting-edge products and services including Gmail, Blogger, Google Earth, Chrome, Google Maps, Picasa, and more. You will provide excellent service to our customers, while simultaneously helping the products run smoothly behind the scenes driving innovation and productivity in the group. You will be immersed in Google’s fast-paced environment and will be expected to be proactive, organised, and extremely detail-oriented.

Responsibilities:

• Provide excellent support to users, via email and user forums.
• Monitor and respond to feedback and product performance.
• Troubleshoot technical problems and escalate bug reports.
• Cooperate with engineering and product teams to resolve customer issues as needed.
• Opportunities to work on special projects as needed.

Requirements:

• BA/BS preferred with a strong academic record.
• Proven track record of exceptional performance, high productivity, and meeting deadlines.
• Excellent judgment, problem-solving, and analytical abilities.
• Experience in troubleshooting and solving technical problems for customers.
• Meticulous attention to detail.
• Technical skills preferred: HTML, JavaScript, and a thorough understanding of the Internet.
• Strong verbal and written communication skills in English, as well as fluency in one or more of the languages listed in the drop down menu below.

Location		Dublin
Payment		Competitive
Category		Sales – Up to €35k, Multi-lingual.
Terms		Permanent, Full-time
Last updated		11/01/2010
Contact		Human Resources

Irlanda – NAMA

NAMA – National Asset Management Agency

The creation of NAMA was first announced in the April 2009 Irish Budget.
What is this NAMA and what will it do?
The Government line is that NAMA is firstly an asset management company dealing with assets tansferred from banks. NAMA will not be a bank as it will not be taking deposits from the public and will not have a banking licence. NAMA will have loans on its books based on real physical assets, and while some of these will undoubtedly be of better quality than others, they will be a mix of ‘good or performing loans’ and ‘bad or non performing loans’.

The idea is that the NAMA will buy all of the land and property development loans of the six Irish banks of covered by the State guarantee. This means the total potential  value of the loans which will be taken on by NAMA  will be between €80 billion and €90 billion.By taking problem property loans off the hands of the banks, the Government hopes to put those institutions in a position where they can resume lending.
NAMA will probably become the biggest landowner in Ireland. Developers might not yet realise it – but every single land and investment property they own which has outstanding debt could end up in the new National Asset Management Agency

Even if these debts are bought by Nama at two-thirds of their face value – the bill could  be in the region of  €60 billion. ( Ireland’s national debt is currently €54 billion)
It could be 12 to 18 months before NAMA gets going properly. It may need to exist for another 10 to 15 years  – it is  no short-term fix.
Where will the employees will come from, what big shiny office will NAMA  rent?

Is this just a bail out for the developers that the taxpayer and bank shareholders will end up funding? Or is it a viable option that will help get the financial mess sorted. Only time will tell…. if we are all still living here by then and haven’t emigrated!

“Grande” Saviola!!!!

Não sendo um jogador de grande estatura é sem duvida um dos melhores avançados que já passou pelo meu Glorioso Benfica. Fiquei bastante contente com a sua contratação e as exibições dele tem vindo a demonstrar que estava a ser sub aproveitado no Real Madrid.

Viva o Saviola!! Viva o Benfica!!